• 

  pjlm

  Participant

  December 17, 2020 at 09:11

  hi,
  I added cross sell to a product, but I can’t only see it at the checkout page.
  Please, check private details.

  thank you very much

  Please, contact administrator
  for this information.

  #264451 Copied Theme version: 7.1.2
  7 Answers
  

  Rose Tyler

  Support staff

  December 17, 2020 at 09:46

  Hi,

  Make sure that you installed the default WC pages (Cart, Checkout, Shop, My account) – https://docs.woocommerce.com/document/woocommerce-pages/
  , then read this article https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
  Let us know if you need any further assistance.

  Regards

  #264460 Copied
  

  pjlm

  Participant

  December 17, 2020 at 09:53

  Hi,
  I followed your instructions, but still doesn’t work…
  Please, help
  Thanks

  #264465 Copied
  

  Olga Barlow

  Participant

  December 17, 2020 at 16:21

  Hello,

  Provide us with Wp Dashboard access to your site to check and help you.

  Regards

  #264591 Copied
  

  pjlm

  Participant

  December 17, 2020 at 17:00

  hi there,
  please, private area
  thanks

  Please contact administrator
  for this information.

  #264604 Copied
  

  Olga Barlow

  Participant

  December 17, 2020 at 19:47

  Hello,

  Check now.

  Regards

  #264662 Copied
  

  pjlm

  Participant

  December 17, 2020 at 19:55

  ok, thank you, it’s working fine
  but I need to know what changes you made it in order to apply them to live site.

  Thanks

  #264665 Copied
  

  Olga Barlow

  Participant

  December 17, 2020 at 20:08

  Hello,

  Just update theme to version 7.2.2 and XStore core plugin to version 3.2.2.1, that’s all.

  Regards

  #264671 Copied
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