Hello Team,
I’d like to report an issue we’re experiencing with the “WooCommerce Conditional Shipping and Payments” plugin.
Our website uses multiple user roles such as Bronze, Silver, Gold, Platinum, and Diamond. We are using this plugin to display specific shipping options based on the user role, and while it works correctly on the cart page, it behaves unexpectedly on the checkout page.
I have attached a video explaning the issue, where I logged in as a Bronze user, only three shipping options should appear. An exception is made for free shipping, which should only become available if the cart total exceeds $1500 USD. This condition works correctly on the cart page, the free shipping option appears only when the total meets the requirement.
However, on the checkout page, an additional (fourth) shipping method becomes visible if I try to add or remove quantity, This inconsistency is causing confusion and goes against the intended configuration. No matter how the quantity or cart value is changed, the cart page consistently hides the fourth option, while the checkout page does not.
I’ve attached a video to demonstrate the issue in real time.
We would appreciate your help in resolving this issue as it seems like a theme conflict.