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  nebcreative

  Participant

  July 17, 2018 3:23 am

  https://www.kineticmotorworks.com site all links to brands both on the shop page widget navigation to the home page brands carousel and view each brand from the backend gives an error 404. Client is disappointed that we had to renew purchase support this issue as site had no issues and suddenly this occurred. All plugins are up to date, theme is up to date and no changes were made yet this became non functional.

  Thanks
  Nate

  Site URL: hidden

  WooCommerce version: Version 3.4.3

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  Rose Tyler

  Support staff

  July 17, 2018 7:20 am

  Hello,

  Go to Settings > Permalinks > try to re-save permalinks, check if this helps.

  Regards

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  nebcreative

  Participant

  July 17, 2018 3:33 pm

  well that was simple enough and it did work BUT what causes such a thing ? Just odd that all of the sudden it didnt work. thanks

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  Rose Tyler

  Support staff

  July 17, 2018 3:48 pm

  Make sure that Brands are enabled in Theme Options > General > Layout.
  Also, try to disable all 3rd-party plugins to check if one of them causes the problem.

  Regards

  #196863 copied to clipboard

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