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  Andrés C

  Participant

  April 3, 2026 at 10:46

  I followed the tutorial on how to change badges and added the “OFERTA” label. It displays correctly in some areas, but when I go to the product page, it shows “SALE” instead. I cannot find a way to change it

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  support staff only.

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  #468263 Copied
  3 Answers
  

  Ayan Rahman

  Support staff

  April 3, 2026 at 11:24

  Hi,

  Thank you for reaching out to us.

  Do you use CDN or server cache? Could temporarily disable them.

  Could you please provide temporary FTP access? We will check what can be done to help you.

  For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

  Warm Regards,
  The 8Theme Team

  #468264 Copied
  

  Andrés C

  Participant

  April 4, 2026 at 18:21

  Please Check Private content.
  We don’t use CDN or server cache that I’am aware of

  Best regards,

  Content is visible for topic creator and
  support staff only.

  #468311 Copied
  

  Jack Richardson

  Support staff

  April 5, 2026 at 10:51

  Hello @Andrés C,

  Please check it now. We have completed the configuration in your Theme Options.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #468329 Copied
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