Issue with Ajax Product Tabs Widget - by IT3000Marmot

This topic has 3 replies, 2 voices, and was last updated 3 years, 6 months ago ago by IT3000Marmot

  • Avatar: IT3000Marmot
    IT3000Marmot
    Participant
    September 25, 2020 at 11:44

    We are using the Ajax Product Tabs Widget to display bestsellers on our clients site.

    We have 3 different tabs and wish for each tab to display 5 products in a slider.

    We have changed the general setting to 5 but this only affects tabs 2 and 3. Tab 1 continues to show only 4 products, not the 5 that we have set it to show.

    We have deleted and recreated the tabs and have changed the order of the tabs, but we always end up with the same issue – tab 1 shows 4 products, whilst tabs 2 and 3 show 5 products.

    We are also having issues with the navigation arrows not showing correctly when set to middle inside and the pagination lines not retaining the settings we have configured on tabs 2 and 3. As you will see from our clients site the pagination lines are grey and red for tab 1, as per our settings, but are still the default black and grey for tabs 2 and 3.

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 25, 2020 at 15:13

    Hello,

    Thanks for using XStore.
    Please update the theme – https://xstore.helpscoutdocs.com/article/63-theme-update and Core plugin https://xstore.helpscoutdocs.com/article/37-plugins-update
    If the update doesn’t help, provide temporary wp-admin and FTP access https://prnt.sc/uns3vl

    Regards

    Avatar: IT3000Marmot
    IT3000Marmot
    Participant
    September 25, 2020 at 16:48

    Thank you, that has resolved the problem.

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