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Issue with AIOSEO Primary Category dropdown after XStore theme and core update Hello,

This topic has 4 replies, 3 voices, and was last updated 1 hour, 51 minutes ago ago by Tony Rodriguez

chutipao

Participant

May 30, 2026 at 07:58

Hello,

After updating the XStore theme and XStore Core plugin, I am experiencing a critical issue with AIOSEO.

The Primary Category dropdown, which is one of the key features of AIOSEO, is supposed to open as a popup/dropdown when clicked, but it is currently not expanding or coming down at all. It seems like there is a script or UI conflict between the updated theme/core and AIOSEO.

This issue is specifically occurring on the Admin > Products > Edit Product screen. I have attached a screenshot of the Primary Category section for your reference.

Could you please look into this compatibility issue?

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support staff only.

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3 Answers

Ayan Rahman

Support staff

May 31, 2026 at 10:52

Hello, chutipao,

Could you please provide temporary WP-Admin and FTP access so that we can review the issue and determine how best to assist you?

To grant WP-Admin access, please create a new user account with the Administrator role through your WordPress Dashboard. Once the account has been created, kindly share the username and password with us securely via the Private Content section designated for this purpose.

For FTP access, we will need the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you require assistance in generating these credentials, please contact your hosting provider, who will be able to guide you through the process.

Best regards,
8Theme Team

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chutipao

Participant

June 1, 2026 at 02:57

Thanks for the support! My topic “Issue with AIOSEO Primary Category dropdown after XStore theme and core update Hello,” has been successfully resolved.

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Tony Rodriguez

Support staff

June 1, 2026 at 02:57

Dear chutipao,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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Issue with AIOSEO Primary Category dropdown after XStore theme and core update Hello,

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