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Issue when sharing the website on WhatsApp

This topic has 4 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Marlon

Marlon

Participant

October 10, 2025 at 15:43

Hi,
when I share my website directly from my mobile device (using the browser’s “Share” button), WhatsApp shows a preview that belongs to the original template domain instead of my own site.

If I copy and paste the link manually, the preview appears correctly.
It seems that the browser’s share function is taking some URL or metadata from the original template.

This issue occurs on both of my domains:

https://bodegasarrabalrodriguez.com/

https://madandmary.com/

In the private area I can provide you with access to one of them, since I assume that once it’s fixed for one site, the same solution will apply to the other.

Could you please let me know if the template includes any setting, script, or tag that forces a different preview URL or affects how the site is shared on social media?

Thank you in advance.

Please, contact administrator
for this information.

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3 Answers

Andrew Mitchell

Support staff

October 10, 2025 at 16:03

Hello, Marlon,

Thank you for providing access. We have resolved the issue—please check it on your side. The problem was caused by an incorrect link used in the SEO plugin settings. You can find more details in the attached screenshots.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

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Marlon

Participant

October 10, 2025 at 16:52

thanks!

#456982 Copied

Marlon

Participant

October 10, 2025 at 16:52

Thanks for the support! My topic “Issue when sharing the website on WhatsApp” has been successfully resolved.

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