Issue in importing child theme to my wordpress

This topic has 2 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: saba
    saba
    Participant
    November 26, 2024 at 19:50

    hello, i need help, when i trying to import your child theme it give error:

    Electronic Mega Market Demo Installed! However, We’ve Encountered Some Errors:
    pages not installed πŸ™
    widgets not installed πŸ™
    home_page not installed πŸ™
    posts not installed πŸ™
    products not installed πŸ™
    static-blocks not installed πŸ™
    contact-forms not installed πŸ™
    mailchimp not installed πŸ™
    elementor_headers not installed πŸ™
    media not installed πŸ™
    options not installed πŸ™
    menu not installed πŸ™
    etheme_slides not installed πŸ™
    elementor_sections not installed πŸ™
    elementor_footers not installed πŸ™
    elementor_headers not installed πŸ™
    elementor_archives not installed πŸ™
    elementor_single_products not installed πŸ™
    sales_boosters not installed πŸ™
    default_woocommerce_pages not installed πŸ™
    version_info not installed πŸ™
    init_builders not installed πŸ™
    The most common errors occur due to low server requirements. We strongly recommend that you contact your hosting provider to verify and adjust the necessary server settings.

    please help me with this

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 27, 2024 at 06:09

    Hello, @saba,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
    https://ibb.co/tZwzJSv

    We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

    Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

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