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  mantolis

  Participant

  January 18, 2025 at 11:13

  hello, i have an issue with message that appeared after a failed charge of credit card.
  Normally after failed charge, the bank redirect to cart and the failure message must appears in top (down of Breadcrumbs ). But nothing appeared there. then If i choose again to proceed to checkout i have the failure msg. I try that in clean installation and it is the same issue.
  I contact with bank plugin developer and they say that from him it is ok and it is probably(?) the theme for wc_print_notices()…
  Please try to replicate the issue. i post the credentials.
  Thank u

  Please, contact administrator
  for this information.

  #431057 Copied Theme version: 9.4.6
  2 Answers
  

  Rose Tyler

  Support staff

  January 19, 2025 at 08:47

  Hello, Mantolis,

  Thank you for reaching out to us and providing detailed information about the issue you’re experiencing. We understand the inconvenience this may have caused, and we’re here to assist you.

  We can’t log in using the credentials you provided.

  Edit the checkout page using elementor > add Notice element https://prnt.sc/U_F61xq-tU7n

  Kind Regards,
  8theme team

  #431136 Copied
  

  Andrew Mitchell

  Support staff

  January 19, 2025 at 11:03

  Dear mantolis,

  In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

  Click here to share your thoughts: https://themeforest.net/downloads

  Being part of our community means a lot, and your feedback contributes immensely.

  Best Regards,
  The 8Theme Team

  #431158 Copied
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