Is XStore Newsletter popup still available?

This topic has 10 replies, 5 voices, and was last updated 13 hours, 1 minute ago ago by Tony Rodriguez

  • Avatar: tatad
    tatad
    Participant
    March 7, 2026 at 04:27

    Hi, I’m trying to activate the Newsletter popup, but I’m unable to find the option. I looked up the documentation but is not showing there: XStore > Theme Options > Header Builder > Widget row > Add Newsletter widget in the Header content area.

    Can you please advise?

    9 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    March 7, 2026 at 09:22

    Hi,

    Thank you for reaching out to us.

    Please go to Elementor > Element Manager > enable the newsletter, then go to XStore Builders > Header Builder with Elementor > edit template > add the newsletter element to the header content.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: tatad
    tatad
    Participant
    March 9, 2026 at 19:10

    Hi There,

    I have added the newsletter element to the header, thank you. But how can I hide the button from the header and make the popup appear automatically?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 10, 2026 at 08:26

    Hello, tatad,

    Unfortunately, the Newsletter does not have such a feature. However, you can simulate it by going to Theme Options → Age Verification and enabling it. This popup appears automatically without the need for an additional button. All you need to do is change its content to the one you require.

    Best regards,
    8Theme Team

    Avatar: tatad
    tatad
    Participant
    March 11, 2026 at 15:24

    Hi there,

    Why is this in you documentation then? It clearly says popup feature can be configure to on delay, on click or in mouse out.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 12, 2026 at 07:55

    Hello @tatad,

    We apologize for the misunderstanding regarding your request. Please find more details below:

    You are currently using the XStore Elementor-based header builder, while the documentation you provided refers to the header builder based on the Customizer.

    If you would like to use a newsletter popup on your website, you can utilize the Popup Builder functionality provided by Elementor: https://elementor.com/help/how-do-i-create-my-first-popup/. You can also configure the popup conditions to display it at a specific scroll position or based on certain user actions on your website.

    There is no need to use a specific widget in your header content if you wish to display the newsletter popup automatically without any click actions. However, if you prefer to trigger the popup with a button click, you can create the popup as described in the documentation above, then add a button element to your page or header content and configure it to trigger the popup on click: https://elementor.com/academy/create-a-button-to-trigger-an-onclick-popup-in-wordpress/.

    If you have any further questions, please feel free to provide more details about your request.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: tatad
    tatad
    Participant
    March 13, 2026 at 02:53

    Got it, thank you.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 13, 2026 at 06:55

    Hello @tatad,

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: tatad
    tatad
    Participant
    March 13, 2026 at 07:08

    Thanks for the support! My topic “Is XStore Newsletter popup still available?” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 13, 2026 at 07:08

    Dear tatad,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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