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IPad Air (Browserstack also checked) – Browser Safari not showing mobile menu on tablets with safari

This topic has 5 replies, 2 voices, and was last updated 2 weeks, 4 days ago ago by amiseo

  • Avatar: amiseo
    amiseo
    Participant
    May 5, 2023 at 15:39

    Hi there,
    on staging a customer was the first who recognized the issue.
    On every iPad Air with browser Safari the mobile Menu (hamburger) is not shown. Just the Desktop-Version and it really looks unprofessional.
    Is it possible to solve?
    Check also please on browserstack – here issue can be simulated on each device.

    #355723 Copied Theme version: 9.1
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 15:42

    Hello, Amiseo,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    Please try to change Starting Point Of The Mobile Header via Theme Options > General.

    Kind Regards,
    8theme team

    #355725 Copied
    Avatar: amiseo
    amiseo
    Participant
    May 5, 2023 at 15:57

    Hi there, https://prnt.sc/NzmXqWCZRHEX & https://prnt.sc/GzOTktntrfJj there is no option in general-tab 🙂
    Thank you for quick support!

    #355726 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 16:03

    Hello, Amiseo,

    Thank you for your response.

    Please disable this option first https://prnt.sc/Wm-xvngdndY8 and then change the Starting Point.

    Kind Regards,
    8theme team

    #355727 Copied
    Avatar: amiseo
    amiseo
    Participant
    May 7, 2025 at 10:10

    Thanks for the support! My topic “iPad Air (Browserstack also checked) – Browser Safari not showing mobile menu on tablets with safari” has been successfully resolved.

    #443416 Copied

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The issue related to '‘iPad Air (Browserstack also checked) – Browser Safari not showing mobile menu on tablets with safari’' has been successfully resolved, and the topic is now closed for further responses

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