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Internet Explorer 8 & 9 Issues - by elyssacohen

This topic has 6 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

elyssacohen

Participant

January 15, 2015 at 21:47

I am having issues with the display of the menu structure on all pages of capecodcoffeeroasting.com. We are having issues with IE8 & IE9.

I have looked through the forum and have added this code to the custom css and it is still not worked => .mobile-nav{left:-100%;}
.mobile-nav-shown .mobile-nav{left:0;}.

I have also deactivated the responsive layout which has done nothing.

My other concern is also that there needs to be an update for Ultimate Addons for Visual Composer and it will not allow this.

Also, I am running Royal version 1.5.1.

I would be happy to loose all mobile functionality because I plan on using WPTouch for mobile translation.

Please let me know what we can do to rectify the situation. Thank you!

Elyssa Cohen

Please, contact administrator
for this information.

#33758 Copied

5 Answers

Eva Kemp

Participant

January 15, 2015 at 22:30

Hello,

Please view information on our site https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Compatible Browsers: IE10, IE11, Firefox, Safari, Opera, Chrome.
We recommend you to update your IE browser to the latest version.

We can send Ultimate VC Addons plugin to your email address. Please provide us with it.
To disable responsive design go to Theme Options > Responsive > Responsive Design > Off.

Thank you.
Regards,
Eva Kemp.

#33770 Copied

elyssacohen

Participant

January 15, 2015 at 22:38

Hi Eva,

I understand but my client cannot update to anything higher than IE9.

Please let me know what can be done to resolve this issue or I will have to find another theme.

Thank you.
Elyssa

Please, contact administrator
for this information.

#33771 Copied

Eva Kemp

Participant

January 15, 2015 at 22:48

Hello,

The plugin has been sent to your email address.
Please create a ticket at https://support.8theme.com/ concerning the issue with IE and our specialists will look into it.

Thank you.
Regards,
Eva Kemp.

#33773 Copied

fhrmdls

Participant

February 3, 2016 at 15:31

Hi i have same problem (We are having issues with IE8 & IE9.)
how can i fix it?

#111466 Copied

Eva Kemp

Participant

February 4, 2016 at 15:48

Hello @fhrmdls,

Could you please describe your problem with more details and show screenshots for better understanding?

Thank you.

Regards,
Eva Kemp.

#111676 Copied
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