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Internet Explorer 11 Crashing on v3.0.1 - by BarnLightAU

This topic has 6 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Jack Richardson

BarnLightAU

Participant

June 30, 2016 at 00:30

We had an issue with IE11 Crashing when loading our website. We have just updated to the latest version of Legenda (3.0.1) cleared all cache’s both on our website and computer and we’re still experiencing IE11 Crashing.

I have only updated the theme, and only a few plugins. I’d like to keep additional plugin updating to the minimum as we have a lot of custom changes throughout the website. You can view the site here: http://bit.ly/296eYTR feel free to advise technical changes as I can make the changes myself, just need to know what it is that’s causing the crash.

Thanks

#131794 Copied Theme version: 3.0.1 WooCommerce version: 2.5.1

5 Answers

Jack Richardson

Support staff

June 30, 2016 at 09:05

Hello,

Please provide us with FTP and WP Dashboard credentials in Private Content.

Best regards,
Jack Richardson.

#131836 Copied

BarnLightAU

Participant

July 1, 2016 at 01:15

Please find all information required in the private content box.

Thanks

Please, contact administrator
for this information.

#132013 Copied

Jack Richardson

Support staff

July 1, 2016 at 11:18

Hello,

I’ve reuploaded theme files.
Clear browser cache and check the site now.

Best regards,
Jack Richardson.

#132094 Copied

BarnLightAU

Participant

July 4, 2016 at 00:56

Thank You, Jack.

I must’ve not replaced all existing files.
seems to be in order now. thank you.

#132284 Copied

Jack Richardson

Support staff

July 4, 2016 at 07:44

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#132314 Copied
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