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  matheus

  Participant

  April 27, 2020 at 21:57

  Hello, I can navigate through my pages normaly but when I try to customize my site the customization menu works fine but on the right side shows this mensage “Internal Server Error”.
  I have already tried do reinstall the theme and wordpress and tried in a different server but still got this menssage.

  

  Please, contact administrator
  for this information.

  #234836 Copied Theme version: 6.3.1
  3 Answers
  

  Olga Barlow

  Participant

  April 27, 2020 at 22:43

  Hello,

  What errors do you have in the server error logs?
  Provide us also with FTP access to your site, please.

  Regards

  #234846 Copied
  

  matheus

  Participant

  April 27, 2020 at 23:22

  I checked the server error logs and tried something else, the bitnami corner banner was causing this trouble, I disabled it and now all is working fine.

  Thank you

  #234855 Copied
  

  Olga Barlow

  Participant

  April 27, 2020 at 23:33

  Hello,

  I’m glad that you sorted out.

  Regards

  #234857 Copied
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