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  eddy_26

  Participant

  October 2, 2018 11:40 pm

  Internal Server Error when I make an order 🙁 can u help me pls?

  

  Site URL: hidden

  Theme version: 5.0.2

  WooCommerce version: 4.9.8

  

  Content is visible for topic creator and
  support staff only.

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  Rose Tyler

  Support staff

  October 3, 2018 7:19 am

  Hello,

  500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
  If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.
  Do you have the problem with our theme only, or with default WooCommerce theme (Storefront) too?

  Regards

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  eddy_26

  Participant

  October 3, 2018 9:24 am

  Hi,

  thanks, problem solved.. it was caused by plugin “Attach me!” because was not activated.. after plugin activation was problem with Internal Server Error solved 🙂

  thx

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  Rose Tyler

  Support staff

  October 3, 2018 10:50 am

  Hello,

  I am glad that your problem was solved.
  Have a nice day.

  Regards

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