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Installation of demo data not working - by dzzls

This topic has 28 replies, 5 voices, and was last updated 11 years ago ago by Eva Kemp

dzzls

Participant

November 11, 2014 at 15:45

Hi there,

I’ve just installed the Legenda theme and following all the initial steps. Now I’m trying to install the Demo Data. After importing nothing happens and the screen inside ‘theme options’ is going back to ‘general’ without installing any data.

Does anyone have a solution.

Thanks. Robert

#24088 Copied

27 Answers

Eva Kemp

Participant

November 11, 2014 at 18:48

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#24146 Copied

sivanrevivo1

Participant

November 11, 2014 at 22:00

I have the same problem

#24181 Copied

Eva Kemp

Participant

November 11, 2014 at 22:58

Hello @sivanrevivo1,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#24191 Copied

CJMillar82

Participant

November 12, 2014 at 03:54

I also have the same problem and don’t see any demo data in there for the different formats.

Please, contact administrator
for this information.

#24210 Copied

Eva Kemp

Participant

November 12, 2014 at 09:32

Hello @CJMillar82,

As I see demo data is imported for your site.
I’ve just fixed the issue with Revolution Slider.
Please clarify your issue with more details.

Thank you.
Regards,
Eva Kemp.

#24225 Copied

CJMillar82

Participant

November 12, 2014 at 17:18

Where do I go to choose the different skins? None of them are showing up for me. Just a few of the demo pages, without the actual skins we saw in the site demo.

#24309 Copied

Eva Kemp

Participant

November 12, 2014 at 18:12

Hello @CJMillar82,

You can install other templates importing xml files what are located in the theme package in folder XML_Data.

Thank you.
Regards,
Eva Kemp.

#24319 Copied

dzzls

Participant

November 13, 2014 at 08:13

In my site I installed the toys theme but the homepage is incorrect. The slider is sticked to the next line with buttons. The widgets in the footer are shown but where are they placed in the back-end?

#24383 Copied

Robert Hall

Participant

November 13, 2014 at 08:26

Hello dzzls,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#24386 Copied

dzzls

Participant

November 13, 2014 at 09:44

private message is send.

Please, contact administrator
for this information.

#24399 Copied

Robert Hall

Participant

November 13, 2014 at 10:36

Also we need link to your site.

Regards,
Robert Hall.

#24409 Copied

dzzls

Participant

November 13, 2014 at 16:24

provided 🙂

Please, contact administrator
for this information.

#24498 Copied

Eva Kemp

Participant

November 13, 2014 at 18:19

Hello @dzzls,

I’ve added margin value to the bottom of the row for Revolution slider:

If you want to edit footer blocks you need recreate them as described in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/footer

Thank you.
Regards,
Eva Kemp.

#24527 Copied

CJMillar82

Participant

November 14, 2014 at 02:22

How do I do that? The Royal theme has the demos in there to choose from. How do I do that for Legenda?

#24575 Copied

dzzls

Participant

November 14, 2014 at 09:17

Thank you Eva, that looks a lot better 🙂 and thanks for the explanation. The only thing that has happend by this alteration is that the parallax effect of the the toys demo has disappeared. Maybe you can restore this?

Kind regards,

Robert

#24596 Copied

Eva Kemp

Participant

November 14, 2014 at 15:49

Hello @CJMillar82,

You can import templates in Legenda theme as described in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation > How to import Home Page?
The templates are placed in the theme archive that you downloaded in the folder “XML_Data”.

Thank you.
Regards,
Eva Kemp.

#24679 Copied

Eva Kemp

Participant

November 14, 2014 at 16:28

Hello @dzzls,

Please ask your host to increase the values for post_max_size and upload_max_filesize functions. After that try to import Toys demo again.

Thank you.
Regards,
Eva Kemp.

#24688 Copied

CJMillar82

Participant

November 17, 2014 at 23:23

How do I do this? With the Royal theme it was all there when I installed the theme!

Hello @CJMillar82,

You can install other templates importing xml files what are located in the theme package in folder XML_Data.

Thank you.
Regards,
Eva Kemp.

#25011 Copied

Eva Kemp

Participant

November 18, 2014 at 18:22

Hello @CJMillar82,

Are you using Legenda or Royal theme now?
If it’s Legenda, have you read the documentationhow to import demo pages: https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation > How to import Home Page ?

Thank you.
Regards,
Eva Kemp.

#25183 Copied

dzzls

Participant

November 19, 2014 at 08:38

Hi Eva,

I did the adjustments in the post_max_size etc. and I imported the Toys demo again but it isn’t working still.

Could you take a look at it.

Please, contact administrator
for this information.

#25270 Copied

Eva Kemp

Participant

November 19, 2014 at 09:37

Hello @dzzls,

Have you reinstalled WordPress too as we recommended in this topic?

Regards,
Eva Kemp.

#25287 Copied

dzzls

Participant

November 19, 2014 at 12:12

Hi Eva,

I’ve installed wordpress again and I’ve installed the theme according to the installation manual. I’ve changed het max_post etc. file and I’m trying to install the theme demo files but it doesn’t work https://www.8theme.com/demo/docs/legenda/index.html#!/demo_data_installation

Please, contact administrator
for this information.

#25310 Copied

Eva Kemp

Participant

November 19, 2014 at 19:35

Hello @dzzls,

Seems there are some restrictions on your server. Please contact your host and check if file_get_contents() function is enabled. If it’s disabled it may cause issues with import.

Thank you.
Regards,
Eva Kemp.

#25423 Copied

dzzls

Participant

November 20, 2014 at 13:18

Hi Eva,

My host says that one of these rules is the problem with file_get_contents()

disable_functions = passthru,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate,shell_exec,system,apache_note,apache_setenv,closelog,debugger_off,debugger_on,define_syslog_variables,openlog,syslog,popen,pclose,exec,ini_restore,symlink

Can you tell me which one I need to enable to install the demo data?

#25657 Copied

Robert Hall

Participant

November 20, 2014 at 13:50

Hello,

Try to enable exec and passthru functions

Regards,
Robert Hall.

#25661 Copied

dzzls

Participant

November 20, 2014 at 15:11

Hi Robert,

Did it, and no result 🙁

#25680 Copied

Eva Kemp

Participant

November 21, 2014 at 17:10

Hello @dzzls,

There was a problem with a large file import. We’ve divided the files into several parts and imported them.
Now your theme is installed and active.
Please check.

Thank you.
Regards,
Eva Kemp.

#25976 Copied
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