Installation issues on m,y website theme installs well but crushes on installing woocommerce

This topic has 4 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Luca Rossi

  • Avatar: Rial
    Rial
    Participant
    October 9, 2025 at 12:56

    Hi, could you please help install the Perfume theme for me, including WooCommerce and all its dependencies? I can either share my cPanel credentials so you can set up a fresh WordPress installation, or I can install WordPress myself and then provide you access.

    Whenever I install WooCommerce, the site crashes with a critical error. Please advise on the best way to proceed.

    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    October 9, 2025 at 14:06

    Dear @Rial,

    Thank you for your request.

    Please proceed with installing WordPress, the XStore theme, and the XStore Core plugin. Once the theme is successfully installed, kindly validate it.

    After completing these steps, please provide us with your cPanel and WordPress admin account details so that we can import the demo for you.

    Best regards,
    8Theme’s Team

    Avatar: Rial
    Rial
    Participant
    October 10, 2025 at 04:18

    Done, kindly install perfume demo with all its dependencies

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    October 10, 2025 at 09:31

    Hello @Rial,

    We are pleased to inform you that the Perfume Demo has been successfully imported.

    Could you please review it again at your convenience?

    Thank you for your time and assistance.

    Best regards,
    The 8Theme Team

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