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  JohnC

  Participant

  July 21, 2020 at 17:30

  I cannot install your theme, below is the reasons:

  Niche-market Installed! But we have some errors:
  1. pages not installed
  2. widget not install
  3. hompage not installed
  …. and so on

  The most common errors happened by low server requirments, we strongly recommend to contact your host provider and check the necessary settings.

  Note: the system met all the requirement

  #244972 Copied Theme version: 6.3.8 WooCommerce version: 4.3
  4 Answers
  

  Olga Barlow

  Participant

  July 21, 2020 at 17:34

  Hello,

  Provide us with temporary WP Dashboard access in the Private content area to check the issue in more detail and help.
  Also, does your server meet all theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

  Regards

  #244974 Copied
  

  JohnC

  Participant

  July 21, 2020 at 17:48

  Tks for your prompt reply.

  Please contact administrator
  for this information.

  #244977 Copied
  

  Olga Barlow

  Participant

  July 22, 2020 at 14:58

  Hello,

  1) We can’t log in using credentials you provided http://prntscr.com/tml4nq to http://alimall.my/

  2) I see the following error https://prnt.sc/tmm20e Please, check the DB user permissions because a number of the required WooCommerce tables are missing http://prntscr.com/tmmstp

  3) Also, we would like to tell you that you can use 1 license for the 1 project only according to ThemeForest license policy https://themeforest.net/licenses/standard

  Regards

  #245061 Copied
  

  JohnC

  Participant

  July 23, 2020 at 09:24

  OK. I had migrate to different server. and it is solved.

  #245140 Copied
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