Installation Issued - by JohnC - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 5 years, 4 months ago ago by JohnC

  • Avatar: JohnC
    JohnC
    Participant
    July 21, 2020 at 17:30

    I cannot install your theme, below is the reasons:

    Niche-market Installed! But we have some errors:
    1. pages not installed
    2. widget not install
    3. hompage not installed
    …. and so on

    The most common errors happened by low server requirments, we strongly recommend to contact your host provider and check the necessary settings.

    Note: the system met all the requirement

    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2020 at 17:34

    Hello,

    Provide us with temporary WP Dashboard access in the Private content area to check the issue in more detail and help.
    Also, does your server meet all theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    Regards

    Avatar: JohnC
    JohnC
    Participant
    July 21, 2020 at 17:48

    Tks for your prompt reply.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 22, 2020 at 14:58

    Hello,

    1) We can’t log in using credentials you provided http://prntscr.com/tml4nq to http://alimall.my/

    2) I see the following error https://prnt.sc/tmm20e Please, check the DB user permissions because a number of the required WooCommerce tables are missing http://prntscr.com/tmmstp

    3) Also, we would like to tell you that you can use 1 license for the 1 project only according to ThemeForest license policy https://themeforest.net/licenses/standard

    Regards

    Avatar: JohnC
    JohnC
    Participant
    July 23, 2020 at 09:24

    OK. I had migrate to different server. and it is solved.

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