Instagram won't link - by PB - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: PB
    PB
    Participant
    September 28, 2020 at 12:49

    We have upgraded the Theme but Instagram is not working / won’t link through to “Add Account.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 29, 2020 at 16:11

    Hello,

    Add the Instagram API http://prntscr.com/uq0tdd After that edit Static block and choose your user in the widget settings.

    Regards

    Avatar: PB
    PB
    Participant
    September 30, 2020 at 08:16

    Good day,

    we are unable to click “Add Account” and link through to Instagram to add account. That is why i provided the wp login details for you to access and see what we are experiencing. We have another license for the same theme and the other site is working fine.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 30, 2020 at 17:44

    Hello,

    What browser do you use? Try to log in to your Dashboard using another browser because we don’t have any problem to click the Add account button https://gyazo.com/0fd40ecc6f304e4868a16f9dc4572984 Besides I see that you already added the key.

    Regards

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