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Instagram widget - by EugeneKey - on WordPress WooCommerce support

This topic has 99 replies, 22 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

Rose Tyler

Support staff

February 2, 2018 at 08:10

Hello, @lea_scz

You’re welcome!
Please create a new topic and provide screenshot of the problem + temporary wp-admin access in Private Content.
Thanks in advance.

Regards

#183675 Copied

JF

Participant

February 2, 2018 at 09:59

I have the same issue with Instagram widget, may I kindly ask you for the fix as well?

Thank you.

Please, contact administrator
for this information.

#183698 Copied

Rose Tyler

Support staff

February 2, 2018 at 10:08

Hello, @JF

Please check email.

Regards

#183700 Copied

JF

Participant

February 2, 2018 at 10:29

Thank you very much.

#183705 Copied

Rose Tyler

Support staff

February 2, 2018 at 10:42

Hello, @JF

You’re welcome!
Have a nice day.

Regards

#183706 Copied

temppelinemanta

Participant

February 5, 2018 at 16:50

Hello!

I have also problems to get IG-pictures shown… :/

#184003 Copied Theme version: Lifestyle

Rose Tyler

Support staff

February 5, 2018 at 16:52

Hello, @temppelinemanta

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#184007 Copied

temppelinemanta

Participant

February 6, 2018 at 09:19

Thank You, but I need more help to do that… this all is new to me, and I dont`t understand the IT-english that well… I´m sorry 😀 😀

#184053 Copied

Rose Tyler

Support staff

February 6, 2018 at 09:38

Hello, @temppelinemanta

You need to re-upload the file via FTP.
Or provide us with WP dashboard and FTP (FTP host, FTP user, FTP password) credentials in private content and we will replace the file for you. You can ask your hosting provider support to help you to find your FTP details.
If you have any other questions, please create a new topic https://www.8theme.com/forums/lifestyle-wordpress-support-forum/ – http://prntscr.com/iarwu5

Regards

#184060 Copied

temppelinemanta

Participant

February 6, 2018 at 14:10

Hi!

Please, You will/can replace the file for me 🙂

Tell me also, how can I change the content in sliders?

Please, contact administrator
for this information.

#184097 Copied

Rose Tyler

Support staff

February 6, 2018 at 14:57

Hello, @temppelinemanta

I’ve replaced the file via FTP. Please wait for 2 hours when instagram cache will be updated and then check.
Wp-admin access is incorrect.
To change slider content go to Dashboard > Slider > Revolution > select slider and edit slide content http://prntscr.com/iawinu Our demo slider is “post-based”, find more information in slider documantation https://www.themepunch.com/revslider-doc/post-based-slider/

Regards

#184104 Copied

temppelinemanta

Participant

February 6, 2018 at 15:17

Hi,

Thank you!
Do I have to do something, to have the IG- widget to be shown as the demo?

And about the slider, I dont´t get it…how can I change the content. I´ll send You my wp- adminn Access again, sorry about that. Can You look at my site at once you are in? How can I remove the blogposts from the FrontPage, I want them only to be shown on the blog-page.

Please, contact administrator
for this information.

#184107 Copied

Rose Tyler

Support staff

February 6, 2018 at 16:12

Hello, @temppelinemanta

1. I’ve selected appropriate footer static (Footer-demo1) block in Appearance > Widgets > Footer area. You may simply edit the block in Dashboard > Static blocks.
2. Click on http://prntscr.com/iaxpri to edit slider content.
3. To remove blogposts from the FrontPage, simply edit your Home Page content https://prnt.sc/iaxr1v
If you need help with something else, please specify a question in more detail and provide screenshots for better understanding.
You may use such screenshot maker as Lightshot and provide screenshots links in Private Content.

Regards

#184121 Copied

temppelinemanta

Participant

February 8, 2018 at 09:48

Hello again!

1.The “view profile” button does not work. http://prntscr.com/ibrexw
2.My IG profile name do not appear center of the area/grid.
3.This grid does not appear on mobile version.

#184359 Copied

Rose Tyler

Support staff

February 8, 2018 at 10:25

Hello, @temppelinemanta

1. You need to write your link http://prntscr.com/ibry57
2. I do not see the problem. Is this solved?
3. On your site, this works in the same way as on demo http://prntscr.com/ibrzgb > http://prntscr.com/ibrzjw

Regards

#184366 Copied

gendif

Participant

February 8, 2018 at 15:28

Hi, I have the same issue:
https://atinycloset.it/
(look at the bottom of the page).

I have also updated to version 1.1.1

#184443 Copied Theme version: 1.1.1

Rose Tyler

Support staff

February 8, 2018 at 15:31

Hello, @gendif

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#184445 Copied

temppelinemanta

Participant

February 9, 2018 at 08:54

Hi!

1. Thank You, it works now!
2. I mean center, horizontal line
3. I´d like to have the follow me button & grid at mobile version too…not possible?

4. What is the original font on the demo, I´d like to find it back? 🙂 🙂

– Anette –

#184562 Copied
Rose Tyler

Support staff

February 9, 2018 at 10:26
Hello, @temppelinemanta

1. You’re welcome!
2. http://prntscr.com/ic9jga Please provide me screenshot of the problem.
3. Add this code in Theme Options > Custom css > Custom css for mobile:
```
.home .instagram-line-wrapper .instagram-banner {
   display: inline; 
   width: 100%; 
}
.home .instagram-line-wrapper .instagram-banner h2 {
    font-size: 23px;
}
.home .instagram-line-wrapper .instagram-banner h1 {
    display:  none;
}
```
4. Please see screenshot http://prntscr.com/ic9omy

Reagrds
#184575 Copied
pnagypal

Participant

February 13, 2018 at 22:56

Hi! I’ve just purchased the theme and I’m having the same problem as the others, could you send me the fix?

Thanks!

#185007 Copied
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