• 

  Al

  Participant

  February 20, 2021 at 15:58

  http://prntscr.com/101yejy

  #275494 Copied Theme version: 7.2.4 WooCommerce version: 5.0
  7 Answers
  

  Rose Tyler

  Support staff

  February 20, 2021 at 16:20

  Hello,

  Update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #275504 Copied
  

  Al

  Participant

  February 20, 2021 at 16:40

  Update
  http://prntscr.com/101zkhk

  #275508 Copied
  

  Al

  Participant

  February 21, 2021 at 06:03

  I have the problem in other sites where the count is not displayed
  http://prntscr.com/102i6c6 – dvdrinks.co.il

  #275548 Copied
  

  Rose Tyler

  Support staff

  February 21, 2021 at 08:07

  Hello,

  Our technicians will be able to take a closer look after the weekend. By that time, provide temporary wp-admin and FTP access.

  Regards

  #275551 Copied
  

  Al

  Participant

  February 22, 2021 at 07:24

  I have it for two sites and will need to get somehow the solution for another site too
  thank You

  Please contact administrator
  for this information.

  #275673 Copied
  

  Olga Barlow

  Participant

  February 22, 2021 at 17:06

  Hello,

  You connected Business Instagram account like personal. https://prnt.sc/103xflc Remove the token and generate the business token https://prnt.sc/103xgxb to be able to show counts.

  Regards

  #275781 Copied
  

  Al

  Participant

  February 23, 2021 at 19:49

  Thank you

  It worked 🙂

  #276046 Copied
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