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Instagram feed elementor element not working

This topic has 4 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Don
    Don
    Participant
    December 5, 2024 at 14:08

    Hello,

    I have noticed that Xstore Instagram element does not work. The plugin just say: Error: Unsupported request method type: get.

    It could be that this is related to Instagram discontinuing its Instagram Basic Display API: https://developers.facebook.com/docs/instagram-basic-display-api/

    Are there plans to fix this or should I look for an alternative solution already?

    Best Regards,
    Donatas

    #426556 Copied Theme version: 9.4.5
    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 5, 2024 at 16:09

    Hello,

    Greetings! At the moment, we are exploring various options to address this issue. In the meantime, you may consider using an alternative solution, such as the Smash Balloon plugin: https://wordpress.org/plugins/instagram-feed/

    Best regards,
    The 8Theme Team

    #426579 Copied
    Avatar: Don
    Don
    Participant
    December 5, 2024 at 21:45

    Thanks, Andrew. I will be waiting for this upgrade. It would be nice to see with the next update.

    Smash Balloon is not an option. It already requires to upgrade if you want to use a carousel.

    #426608 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 5, 2024 at 21:45

    Dear Don,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #426609 Copied
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