• 

  NNN

  Participant

  July 1, 2020 at 08:21

  Hello
  Please help me to solve the problem
  Try to fix the problem https://prnt.sc/t9m4cp
  the user is connected https://prnt.sc/t9m4zu
  But when I try to reconnect show this:
  {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}

  #242802 Copied Theme version: 6.3.5 WooCommerce version: 5.4.2
  7 Answers
  

  Rose Tyler

  Support staff

  July 1, 2020 at 09:34

  Hello,

  Update the theme and XStore Core plugin to latest versions – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ then go to XStore Dashboard > Instagram API > Add account > http://prntscr.com/t9nk6t

  Regards

  #242812 Copied
  

  NNN

  Participant

  July 1, 2020 at 09:45

  Ок
  I see probleme only in updating?
  I cant update during day cos site is working for clients
  Thank you

  #242816 Copied
  

  Olga Barlow

  Participant

  July 1, 2020 at 11:49

  Hello,

  Instagram disabled its Legacy API and switched to another APIs for business and non-business users. So, to use the new API and display Instagram images you need to update theme. We can help you with this if you want to avoid problems. It will take just a few mins. Tell me on what site do you want to update theme?

  Regards

  #242830 Copied
  

  NNN

  Participant

  July 1, 2020 at 12:59

  if it is possible
  sure
  provg.com.ua
  I will be greatfull to you a lot

  Please contact administrator
  for this information.

  #242847 Copied
  

  Olga Barlow

  Participant

  July 1, 2020 at 13:28

  Hello,

  Done. Check, please.

  Regards

  #242852 Copied
  

  NNN

  Participant

  July 1, 2020 at 13:59

  Done
  thanks a lot for help
  now is working

  #242853 Copied
  

  Olga Barlow

  Participant

  July 1, 2020 at 14:04

  Hello,

  You are welcome.

  Regards

  #242856 Copied
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