Instagram API problem - by Francisco - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: Francisco
    Francisco
    Participant
    September 24, 2020 at 08:42

    Hello,

    Today I found a problem in the Instagram module on our website. In this case we can see te instagram blog in the homepage but there are any image…

    I checked the api key in the backend and is correctly configured. I checked in our instagram account too and the API is well activated.

    Can you check it please?
    We’ll wait for your answer

    Best regards.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 24, 2020 at 16:36

    Hello,

    I see that you connected the business account like personal http://prntscr.com/un6al4
    Remove the API key and create the new one using Business type http://prntscr.com/un6b7f
    Let me know once you do this.

    Regards

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.