Insallation insallation insallation insallation

This topic has 5 replies, 2 voices, and was last updated 1 months ago ago by Alex Carter

  • Avatar: Jagruti Chitroda
    Jagruti Chitroda
    Participant
    June 13, 2025 at 16:05

    Theme not insall properly

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 13, 2025 at 16:10

    Hello,

    Thank you for reaching out to us.

    Kindly provide a link to the desired demo version so we can assist you further.

    Upon reviewing your site, we have identified a critical error caused by a third-party plugin (WooCommerce > Status > Logs > fatal error file). You can view the error here: https://prnt.sc/p4a5CpBMyvBe . As a precaution, we have temporarily deactivated the plugin. We recommend contacting the support team of the respective plugin to resolve the issue shown in the screenshot.

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
    We’ve edited your message and moved the temporary wp-admin access into the Private Content area.

    Warm Regards,
    The 8Theme Team

    Avatar: Jagruti Chitroda
    Jagruti Chitroda
    Participant
    June 13, 2025 at 17:21

    Not Resolve my problmes i am very tierd with this theme

    Files is visible for topic creator and
    support staff only.
    Avatar: Jagruti Chitroda
    Jagruti Chitroda
    Participant
    June 13, 2025 at 18:35

    please resolve my error

    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 13, 2025 at 19:00

    Hello,

    Based on the screenshot you provided, it appears that the issue is related to memory limitations, which need to be addressed on the server side. We kindly recommend that you contact your hosting provider and share the following screenshot with them for further assistance: https://prnt.sc/Sf8ZNMgcegNo

    Read more – https://www.8theme.com/documentation/xstore/troubleshooting/fatal-error-allowed-memory-size/

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
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