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Inquiry Regarding Outdated Xstore Child Theme Warning on My Website

This topic has 4 replies, 3 voices, and was last updated 5 days, 6 hours ago ago by Jack Richardson

Hannah

Participant

June 15, 2025 at 08:24

Dear Xstore Support

I’m reaching out because my website is currently showing a warning as attached that the Xstore Child Theme is outdated, and WordPress is recommending that I update the files. I checked the Downloadable Files section on your website but didn’t see any relevant updates specifically for the child theme.

Could you please advise on the proper solution for this?
Is there an updated child theme file available from your end?
And can I upload and replace the current child theme files directly without causing potential issues with the site?

Thank you very much for your assistance and clarification.

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3 Answers

Alex Carter

Support staff

June 16, 2025 at 08:30

Hello,

Thank you for reaching out to us.

Please apply the necessary patches – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

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Hannah

Participant

June 16, 2025 at 15:08

OK, thank you for the reply, so I just need to apply all the patchers.
Anyway, I found the warning is still there, I can just ignore it, right?

Warning under [View Affected Templates] is as follows:
xstore-child/woocommerce/emails/customer-completed-order.php version 3.7.0 is out of date. The core version is 9.9.0,

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Jack Richardson

Support staff

June 17, 2025 at 06:21

Dear @Hannah,

We hope this message finds you well.

Upon reviewing the issue, we have found that the outdated file originates from your child theme, not from the parent XStore theme. This indicates that the modifications were made specifically for your website by your developers.

As the notice pertains to a file within your child theme, we kindly recommend that you reach out to your development team to review and address the matter. Please note that we are not responsible for any customizations made by customers through the use of a child theme, as these changes fall outside the scope of the default XStore theme.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

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