Individual product images load and then disappear, or the entire gallery doesn’t load

This topic has 2 replies, 2 voices, and was last updated 1 hours, 30 minutes ago ago by Samir Malik

  • Avatar: molo
    molo
    Participant
    December 4, 2025 at 19:32

    Hello. I’m sorry, the problem has occurred again…

    After noticing that the image on the shop page https://toyah.es/shop/ wasn’t changing when hovering over it, I went to the product page and the gallery wasn’t loading correctly either. Some images load completely, but most don’t.

    It usually happens that when I click on the product, 4, 6, or more images load, but they disappear after a few seconds.

    To fix this, I tried increasing the hosting memory and other settings, but the solution is either temporary or ineffective. I also purged caches, synced the library, and cleared Elementor caches.

    WooCommerce was recently reinstalled, and the Elementor editor does load the entire gallery when editing the template.

    The attached screenshots are from this product: https://toyah.es/product/toyah-catch-the-wave/

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    1 Answer
    Avatar: Samir Malik
    Samir Malik
    Support staff
    December 5, 2025 at 04:16

    Dear molo,

    We are still not entirely clear about the issues you are experiencing.

    Could you please re-upload your screenshots or video?

    Best regards,
    The 8Theme Team

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