Incorrect footer on 'Shop' product page

This topic has 7 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

  • Avatar: Stephen_Humby
    Stephen Humby
    Participant
    June 27, 2019 at 15:37

    Hi, why does the footer now show on the product page? It should be showing main-footer.

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:39

    Hello,

    Please provide temporary wp-admin access http://prntscr.com/o7hoid and describe the problem in more details.

    Regards

    Avatar: Stephen_Humby
    Stephen Humby
    Participant
    June 27, 2019 at 15:51

    Hi, details entered on private.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:58

    Hello,

    Go to edit Shop page > [8theme] Layout options > Use custom footer for this page > Default.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 16:00

    Also, I would recommend you to disable the Gutenberg http://prntscr.com/o7i10s

    Regards

    Avatar: Stephen_Humby
    Stephen Humby
    Participant
    June 28, 2019 at 09:38

    Hi, The shop page does have the correct footer which is footer-main. Its when you click on the product I get this – https://youtu.be/vtXcHRMTeDw

    But the settings seem to be correct – http://prntscr.com/o7t5ck

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 28, 2019 at 14:28

    Hello,

    1) Add the correct footer to Appearance > Widgets > Footer http://prntscr.com/o7wzvt to apply it for all the pages.
    2) Additional custom block in Product options http://prntscr.com/o7x6fa is the block that appears below the product tabs to allow the store owner to add the advanced description or any promo information for the products, it’s now the footer!

    Regards

  • Viewing 7 results - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.