Incorrect footer on 'Shop' product page

• 

  Stephen Humby

  |

  Participant

  | June 27, 2019 at 3:37 pm

  Hi, why does the footer now show on the product page? It should be showing main-footer.

  Site URL: hidden

  Theme version: Latest

  WooCommerce version: Latest

  #216332 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 27, 2019 at 3:39 pm

  Hello,

  Please provide temporary wp-admin access http://prntscr.com/o7hoid and describe the problem in more details.

  Regards

  #216334 copied to clipboard
  

  Stephen Humby

  |

  Participant

  | June 27, 2019 at 3:51 pm

  Hi, details entered on private.

  

  Content is visible for topic creator and
  support staff only.

  #216341 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 27, 2019 at 3:58 pm

  Hello,

  Go to edit Shop page > [8theme] Layout options > Use custom footer for this page > Default.

  Regards

  #216342 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | June 27, 2019 at 4:00 pm

  Also, I would recommend you to disable the Gutenberg http://prntscr.com/o7i10s

  Regards

  #216343 copied to clipboard
  

  Stephen Humby

  |

  Participant

  | June 28, 2019 at 9:38 am

  Hi, The shop page does have the correct footer which is footer-main. Its when you click on the product I get this – https://youtu.be/vtXcHRMTeDw

  But the settings seem to be correct – http://prntscr.com/o7t5ck

  #216360 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | June 28, 2019 at 2:28 pm

  Hello,

  1) Add the correct footer to Appearance > Widgets > Footer http://prntscr.com/o7wzvt to apply it for all the pages.
  2) Additional custom block in Product options http://prntscr.com/o7x6fa is the block that appears below the product tabs to allow the store owner to add the advanced description or any promo information for the products, it’s now the footer!

  Regards

  #216374 copied to clipboard
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