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Incomplete Import - by shayanhaghani - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

shayanhaghani

Participant

March 2, 2020 at 12:02

Hi
i installed Xstore theme and then Import the Default theme according to the guide.
But i have some problems.
1) i don’t have Single Product page like demo
i want this one : https://xstore.8theme.com/product/product-classic/
But i doesn’t import corectly.
2) The header in demo is so good , but when i import theme , its not good

Please Help Me

Please, contact administrator
for this information.

#230561 Copied Theme version: XStore 6.2.12 WooCommerce version: Last Version

5 Answers

Olga Barlow

Support staff

March 2, 2020 at 12:38

Hello,

Provide us with WP Dashboard access because I see that you removed to trash required woocommerce pages like cart, checkout, shop and I don’t see any product on your site.

Regards

#230569 Copied

shayanhaghani

Participant

March 2, 2020 at 15:43

Hi
I sent you Dashboard access.

Please contact administrator
for this information.

#230579 Copied

Olga Barlow

Support staff

March 2, 2020 at 19:07

Hello,

1) You enabled single product builder but did not add any content. I have added some default content for you http://prntscr.com/ragjkm
If you don’t want or don’t need custom structure of the single product and the default (pre-created) is ok for you then it would be better to disable single product builder (Theme Options > WooCommerce > Single product builder > Off) and use the default layout http://prntscr.com/ragohp

2) Seems you launched the import a few times and got duplicated menu items. Edit your menu from Appearance > Menus to remove/add menu items you need for different menus that are used in the header. Also, watch our video tutorials how to edit header using header builder https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Let me know if you have any other questions.

Regards

#230593 Copied

shayanhaghani

Participant

March 2, 2020 at 22:52

Thank you so much.
you solved my problem.
have a good time 🙂

#230608 Copied

Olga Barlow

Support staff

March 3, 2020 at 12:42

Hello,

Great. You are welcome.

Regards

#230631 Copied
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