In the shop page, the product pictures not upload

This topic has 6 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

  • Avatar: Petroulias_Vasileios
    Petroulias Vasileios
    Participant
    September 4, 2019 at 14:40

    Hi in the shop page the pictures of products not upload when change page. You need to refresh the page.

    Screenshot link with the issue :
    https://prnt.sc/p1qbia

    Screenshot link after reloading the page :
    https://prnt.sc/p1qc1r

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 14:48

    Hello,

    Please check if the problem persist when a default theme (Storefront) activated on your site.
    Try to disable all 3-rd party plugins and check one more time.
    Let us know results.

    Regards

    Avatar: Petroulias_Vasileios
    Petroulias Vasileios
    Participant
    September 4, 2019 at 16:15

    I disable all 3-rd party plugins but is still the same problem.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 4, 2019 at 16:33

    Hello,

    No, you did not because in that case you would know that problem was caused by Jetpack plugin, by Image lazy load option of that plugin https://prnt.sc/p1s7tg

    Regards

    Avatar: Petroulias_Vasileios
    Petroulias Vasileios
    Participant
    September 4, 2019 at 16:46

    Thank you! now it works fine.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 4, 2019 at 21:45

    Hello,

    You are welcome.

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘In the shop page, the product pictures not upload’' has been successfully resolved, and the topic is now closed for further responses

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