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In custom mode the visual display of a computer mode is like a tablet mode

This topic has 9 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

avielstore

Participant

May 19, 2020 at 15:35

https://imgur.com/PP8KrEv

#237912 Copied Theme version: 2.3.4 WooCommerce version: 4.1.0

8 Answers

Olga Barlow

Support staff

May 19, 2020 at 19:21

Hello,

Provide us with temporary WP Dashabord access to your site to check the issue in more detail.

Regards

#237968 Copied

avielstore

Participant

May 19, 2020 at 19:48

ok in private content area

Please contact administrator
for this information.

#237976 Copied

Olga Barlow

Support staff

May 20, 2020 at 12:03

Hello,

I don’t see problem https://gyazo.com/55da448562cd3f2271c20a7820fd1eac
What is the resolution of the device that you use to edit Theme Options?

Regards

#238058 Copied

avielstore

Participant

May 20, 2020 at 14:10

1920X1080 laptop

#238083 Copied

avielstore

Participant

May 20, 2020 at 14:13

I was looking, and now it’s okay, I thought maybe because I changed the English language site then it worked out, and indeed that is the point, when the interface in Hebrew language appears as I have photographed you, connect to the system and see.

#238087 Copied

Olga Barlow

Support staff

May 20, 2020 at 18:14

Hello,

Check now.

Regards

#238119 Copied

avielstore

Participant

May 21, 2020 at 09:21

There is still the problem

#238202 Copied

Olga Barlow

Support staff

May 21, 2020 at 14:05

Hello,

Try to clear browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn/RK%3D2/RS%3DzwqaryCReNAACSfd_oYYPpX0_tw-
I don’t see the issue after our fix
https://gyazo.com/8dcecf996670be9d918f6b689a48b062

Regards

#238248 Copied
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