Importing electronics demo content corrupted home page

This topic has 8 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Awais Ahmed

  • Avatar: peterw01
    peterw01
    Participant
    July 13, 2022 at 18:04

    Hello, ive been trying to import any demo to make it work and have a nice starting template. But any demo i import ends up being weird, like its corrupted. Please see image.

    In the image I imported minimal electronics.
    https://gyazo.com/9e7076a227668494941f64928b29374f

    Its supposed to look like this: https://xstore.8theme.com/elementor/demos/minimal-electronics

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 14, 2022 at 05:27

    Hello, @peterw01,

    I have checked your site and found the error 404 in your site console: https://postimg.cc/CZFBBFwj Actually the error 404 is the server end error, the server is not able to find the path or file and not able to process the request…

    I want to reset your site but I can see you have Multisite and there is no permission for me to Install the plugin on it.

    So please follow the below-listed instructions:

    1/ It is recommended to run import on a fresh WordPress installation. For this you can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

    2/ Also, make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import.

    Hope you will not face this issue anymore. Otherwise, please reset your WordPress and provide me the permission so that I’ll debug it on your site and Import the Demo for you.

    Regards 8Themes Team.

    Avatar: peterw01
    peterw01
    Participant
    July 14, 2022 at 05:29

    I am currently running multisite on the credentials below. Please use this master admin account to install any thing required.

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 14, 2022 at 05:56

    Hello, @peterw01,

    I have imported the demo for you successfully, Please check back your site now after removing the browser cache: https://postimg.cc/HcFGr4fF

    I had to deactivate your third-party plugins before importing the demo, so please you can now activate all those third-party plugins again one by one as per your requirements.

    Regards 8Themes Team.

    Avatar: peterw01
    peterw01
    Participant
    July 14, 2022 at 05:59

    Okay. I’ll take a look! Thank you. I’ll try importing it as well for the main site.

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 14, 2022 at 06:03

    Hello, @peterw01,

    Sure, You can.

    Thanks for contacting us.
    Have a nice day.

    Feel free to create a new topic for new issues, we are always here to help you.

    Regards 8Themes Team.

    Avatar: peterw01
    peterw01
    Participant
    July 14, 2022 at 06:45

    Hello again, I tried importing a different demo on the main site, bestsportspicks.io. It had a previously imported demo, but was corrupted.

    I was looking through the plugins to see if you installed the database reset plugin? it looks like you didnt? I was wondering if you could give me instructions or guidance on how you did it exactly?

    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 14, 2022 at 06:57

    Hello, @peterw01,

    First of all, please grant me permission to reset your site: bestsportspicks.io, and then also grant me permission to deactivate the plugins on the site.

    And let me know which demo and with which page builder you want to import so that I’ll import the demo for you and prepare a video as well.

    Regards 8Themes Team.

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