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Importing demo content - by websol - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

websol

Participant

February 24, 2016 at 05:20

Hi,

I reently installed the latest theme. Then imported base content and a demo site.

It does not seem to work correctly as I cannot see the newly imported demo content in the pages section. I screengrabbed a message I get when importing – is this the problem?

http://postimg.org/image/tamkpbqjj/

If this is a problem I will have to email the clients hosting provider. I just want to be sure it is not something wrong with it my end.

I tried Mobile App and base content and also a coming soon page. Only a few pages from base content seem to show up, but the home is broken too.

Thanks.

#114499 Copied Theme version: latest

9 Answers

Stan Russell

Participant

February 24, 2016 at 08:40

Hello websol,

please provide us with admin credentials for your site in private content. We will check this problem.

Regards,
Stan Russell.

#114517 Copied

websol

Participant

February 24, 2016 at 08:43

Hi

Please, contact administrator
for this information.

#114518 Copied Theme version: latest

Eva Kemp

Support staff

February 24, 2016 at 09:42

Hello,

There is a warning on your site:
Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/var/www/vhosts/proflexdiva.com/httpdocs/:/tmp/) in /var/www/vhosts/proflexdiva.com/httpdocs/wp-content/themes/royal/framework/images.php on line 139

Contact your hosting provider and ask to disable open_basedir function. Then check your site.
Concerning demo pages, they were installed in Pages section. Base demo data doesn’t contain all pages from demo site, but only basic ones.

Regards,
Eva Kemp.

#114533 Copied

websol

Participant

February 24, 2016 at 09:46

Thanks, I will ask them to do that.

Regarding the pages – I do not see any inside the pages section from any of the demos I have installed. I have tried installing 3, none are there other than base content.

Thanks.

#114538 Copied

Eva Kemp

Support staff

February 24, 2016 at 09:47

Hello,

Please specify what page you were trying to install.

Thank you.

Regards,
Eva Kemp.

#114540 Copied

websol

Participant

February 24, 2016 at 09:50

I tried to import MOBILE APP and a coming soon demo INTIMI STORE.

It shows ‘success’ but also shows the errors as you can see here: http://postimg.org/image/tamkpbqjj/

I can see the base content fine, just no demo data or pages. Thanks.

#114542 Copied

Eva Kemp

Support staff

February 24, 2016 at 10:24

Hello,

I’ve imported both templates manually.
Check them in Pages section – “App” and “INTIMISTORE” pages.
To add newsletter form for “INTIMISTORE” page you need install the plugin https://wordpress.org/plugins/mailchimp-for-wp/ .

Regards,
Eva Kemp.

#114549 Copied

websol

Participant

February 25, 2016 at 02:37

Thanks for that! much appreciated.

Please can you tell me how you manually did it? as I can only see the option from the theme settings to import as standard by picking the demo form the list. Thank you.

#114723 Copied

Eva Kemp

Support staff

February 25, 2016 at 08:54

Hello,

I’ve imported .xml file of the needed template in Tools > Import in wp-admin panel.

Regards,
Eva Kemp.

#114753 Copied
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