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Importar tema demostraçao sem perder meus dados pré existentes

This topic has 4 replies, 3 voices, and was last updated 2 weeks, 3 days ago ago by Alex Carter

BIANCA

Participant

June 21, 2025 at 18:58

olá bom dia, preciso importar o thema de demostraçao em meu site porem gostaria de manter meus produtos e meu historico de compras de produtos tem como?

Please, contact administrator
for this information.

#447688 Copied

3 Answers

Rose Tyler

Support staff

June 22, 2025 at 16:04

Hello,

Thank you for reaching out to us.

Yes, it is possible to import the demo content while keeping your existing products and order history. However, we recommend proceeding with caution. Before importing the demo, please make sure to create a full backup of your website, including the database and all files, to avoid any potential data loss.

When importing the demo content, avoid selecting the option to delete existing content. This way, your current products and order history should remain intact. Please note that some settings or content may still be affected depending on the demo and import method used.

If you need assistance with the import process or would like us to guide you step by step, feel free to let us know.

Best Regards,
8Theme’s Team

#447715 Copied

BIANCA

Participant

June 23, 2025 at 15:08

Bom dia, muito obg pelo retorno, se puder me guiar o passo a passo eu agradeço.
Já realizei o backup completo e banco de dados.

#447826 Copied

Alex Carter

Support staff

June 23, 2025 at 15:41

Hello,

We truly appreciate your efforts in completing the full backup and database backup. We will be happy to guide you through the next steps. Please follow the instructions below:

1/ Navigate to Dashboard > Plugins and deactivate all currently active plugins. (Please note: Required plugins will be automatically activated during the import process. Any additional plugins can be manually reactivated afterward.)

2/ Go to XStore > Import Demos, select your desired demo version, and click “Import.”
Follow the on-screen instructions carefully, ensuring that the child theme is named “XStore Child” (you will have the option to rename it later if needed).

3. Once you receive a confirmation message indicating a successful import, please review the frontend of your website. If you encounter any issues or irregularities, do not hesitate to contact us for further assistance.

Warm Regards,
The 8Theme Team

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