• 

  Eric

  Participant

  September 11, 2015 at 11:13

  Dear Service,

  When I import ess_grid.json and check all the files as oeverwrite mode to Ess. Grid, there shows “Ajax Error!!!”.

  Is there something wrong? How to fix it?
  The ess_grid.json file that I choice is from 「XML files > sidebar」.
  Thank you!

  Eric

  #86174 Copied Theme version: v2.4 WooCommerce version: v2.4.6
  5 Answers
  

  Jack Richardson

  Support staff

  September 11, 2015 at 11:56

  Hello,

  Please provide us with WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #86197 Copied
  

  Eric

  Participant

  September 12, 2015 at 04:45

  Dear Service,

  OK, pls check private area.
  Thank you!

  Please, contact administrator
  for this information.

  #86376 Copied Theme version: v2.4 WooCommerce version: v2.4.6
  

  Eva Kemp

  Participant

  September 14, 2015 at 09:53

  Hello,

  Please ask your hosting provider to increase value for post_max_size function to 40M.
  After that try to import the file.

  Thank you.

  Regards,
  Eva Kemp.

  #86560 Copied
  

  Eric

  Participant

  September 18, 2015 at 10:23

  Dear Eva,

  It’s OK!
  Thank you.

  Eric

  #87862 Copied
  

  Jack Richardson

  Support staff

  September 18, 2015 at 10:31

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #87865 Copied
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