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Import demo fail - by ejder077 - on WordPress WooCommerce support

This topic has 30 replies, 4 voices, and was last updated 6 years ago ago by Rose Tyler

ejder077

Participant

November 28, 2019 at 02:58

Hi,

I tried to import a demo but it failed. How to solve it?

https://ibb.co/KFcc1S3

Thank you

Please, contact administrator
for this information.

#225805 Copied Theme version: Child 6.0

29 Answers

ejder077

Participant

November 28, 2019 at 03:24

I removed WordPress and reinstalled, but I still cannot import the demo.

Now I deleted WordPress again.

I will try again once you are online so that you can take a look.

Thank you

#225806 Copied

John Holden

Participant

November 28, 2019 at 04:27

Hi,

Please check again https://prnt.sc/q344oc

Regards,
Hung PD

#225808 Copied

ejder077

Participant

November 28, 2019 at 05:11

Hi,

Please check the website now

https://ibb.co/qJk7056
https://ibb.co/x3q7NL6

#225814 Copied

ejder077

Participant

November 28, 2019 at 05:48

Hello?

#225818 Copied

Rose Tyler

Support staff

November 28, 2019 at 08:31

Hello,

1) You need to use the latest version of the theme – http://prntscr.com/q36ey5 You can download the latest version of XStore from ThemeForest.
2) Contact your hosting provider to increase Max Input vars limit to 3000 or 5000 (it is required for the correct work of multiple headers).

Regards

#225822 Copied

ejder077

Participant

November 28, 2019 at 08:39

I already downloaded the theme from here:https://ibb.co/sFsfgfJ

Where else should I download?

#225824 Copied

Rose Tyler

Support staff

November 28, 2019 at 09:45

Please clear the cache of your browser and try to download the theme one more time, 6.2.3 version of the theme should be there.

Regards

#225828 Copied

ejder077

Participant

November 28, 2019 at 11:07

It is ok now, thank you

#225834 Copied

Olga Barlow

Participant

November 28, 2019 at 11:08

Hello,

You are welcome.

Regards

#225836 Copied

ejder077

Participant

November 28, 2019 at 15:12

Hi,

How can I set the hover color of menu text? https://ibb.co/z7MD5XC

When I scroll down then scroll up, the menu is still green (https://ibb.co/529h3Ks), how can I set it to light yellow? https://ibb.co/GQxDf2P

Thank you

#225840 Copied

Rose Tyler

Support staff

November 28, 2019 at 16:57

Hello,

1) http://prntscr.com/q3f16m and http://prntscr.com/q3f268
2) https://prnt.sc/q3f2hy

Regards

#225848 Copied

ejder077

Participant

November 29, 2019 at 02:59

1) I do not understand, is this (http://prntscr.com/q3f16m) the color when I am not hovering? Is this the color when I an hovering? (http://prntscr.com/q3f268)

I set the colors like this, but nothing changes.
https://ibb.co/JrgCxQd
https://ibb.co/SRVDG78

I want the color when I am not hovering be #f19e5a
And the color when I hover be #f9d25c

Thank you

#225871 Copied

ejder077

Participant

November 29, 2019 at 03:15

Hi,

The problem is solved. Thank you

#225872 Copied

ejder077

Participant

November 29, 2019 at 06:39

May I ask how do I change the footer text color?
https://ibb.co/WfhxVL8
https://ibb.co/pRzsxm3

Thank you

#225874 Copied

Rose Tyler

Support staff

November 29, 2019 at 09:21

Hello,

Theme Options > Footer > Footer styling > Footer Text Color Scheme > Dark http://prntscr.com/q3pn9p http://prntscr.com/q3pnha

Regards

#225886 Copied

ejder077

Participant

November 29, 2019 at 13:00

Cen the menu title color be changed?

https://ibb.co/bNxGmZV

#225908 Copied
Rose Tyler

Support staff

November 29, 2019 at 13:09
You need to use custom CSS code for this. Add the next code in Theme Options > Theme Custom CSS:

.footer .menu-element h5 { color: red; }

Regards
#225911 Copied
ejder077

Participant

November 29, 2019 at 13:25

Thank you

How can I change the size of the products shown by 8theme product element? They are too crowded, too near to each other

https://ibb.co/nMgr9gW
https://ibb.co/41VN6nT

Thank you

#225914 Copied

Rose Tyler

Support staff

November 29, 2019 at 13:59

Size of product images comes from WC settings – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
In settings of the Products element, you can change columns – http://prntscr.com/q3ueo9

Regards

#225925 Copied

ejder077

Participant

November 29, 2019 at 14:20

OK

I have translated files of WooCommerce and XStore Theme, can you give me instructions on how to upload them to another website?

I have checked this link: https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

But I do not see how this documentary shows me how to upload the translated files.

Thank you

Please contact administrator
for this information.

#225928 Copied

Rose Tyler

Support staff

November 29, 2019 at 15:43

Hello,

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ – place .po and .mo files of the theme into /wp-content/languages/themes/ folder.
Translation files of plugins should be placed in /wp-content/languages/plugins/ folder.

Regards

#225940 Copied

ejder077

Participant

November 30, 2019 at 03:06

Hi,

But there is already Po. and Mo. files, do I need to delete the original files?
https://ibb.co/MMdKx5g

Or can you help me to import them? I am afraid that I will ruin everything. Last time your colleague actually helped me to import the files

It would be great if you can help me. Thank you

Please contact administrator
for this information.

#225960 Copied

Rose Tyler

Support staff

November 30, 2019 at 10:19

Hello,

I do not see the name of the destination folder on your screenshot, make sure that it is /wp-content/languages/themes/, because /wp-content/languages folder contains translations of WordPress.
Correct names of XStore translation files in your case are xstore-zh_HK.po and xstore-zh_HK.mo.
Provide FTP access (host, username, password, port), and we will help you to upload translation files.

Regards

#225971 Copied

ejder077

Participant

November 30, 2019 at 10:29

Hello

Please contact administrator
for this information.

#225972 Copied

Rose Tyler

Support staff

November 30, 2019 at 11:31

Hello,

We need FTP. Contact your hosting provider to get FTP if you don’t have it.

Regards

#225976 Copied

ejder077

Participant

November 30, 2019 at 12:59

HI

Please contact administrator
for this information.

#225978 Copied

Rose Tyler

Support staff

November 30, 2019 at 13:17

Hello,

I’ve uploaded translation files of the theme – http://prntscr.com/q48pdc
Also, I’ve installed Loco translate plugin to be able to synchronize translation files http://prntscr.com/q48qfv You can disable+delete the plugin, but I would recommend using it because this plugin is very useful.
I’ve created a translation for XStore Core plugin – http://prntscr.com/q48r06 > http://prntscr.com/q48r3l , you need to translate some strings for this plugin also http://prntscr.com/q48re7
Let us know if you need any other assistance.

Regards

#225980 Copied

ejder077

Participant

November 30, 2019 at 13:40

Thank you.

You are so responsible.

#225981 Copied

Rose Tyler

Support staff

November 30, 2019 at 13:48

You’re welcome!
This topic will be closed. Please kindly open up new tickets for additional questions.

Regards

#225982 Copied
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