• 

  Marketingeskell

  Participant

  February 27, 2021 at 20:15

  HI support!
  My new client (trendiotthon.hu). We started to building a new store, but we have a critical bug. On xstore core plugin we filter to elementor templates and its show organic store (https://xstore.8theme.com/demos/organic/). But when we try to import its imported with wp bakery. My question witch bugs have here:

  1, Something error in importer but have elementor resource for that template.
  2, Issue when filtering and this template don’t have elementor resource.

  Greetings,
  Áron

  Please, contact administrator
  for this information.

  #276904 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0
  7 Answers
  

  Marketingeskell

  Participant

  February 27, 2021 at 20:35

  HI support, i hope can you help me so fast, we have a critical issue, not depends which template i want to import, every time try to import wp-bakery version. This sites is go live at morning, hope we can solve this.

  Greetings,
  Áron

  #276905 Copied
  

  Marketingeskell

  Participant

  February 28, 2021 at 03:27

  Hi Support!

  The problem can’t solved but i make it for my self(Self css and etc), i use files generator but breadcrumbs over the whole site can’t look normaly (checked in incognito mode), if we fix it, the site can go live.

  Greetings,
  Áron

  #276910 Copied
  

  Rose Tyler

  Support staff

  February 28, 2021 at 08:18

  Hello,

  Sorry for the delay in answering.
  We’ve checked and do not see any problem with the import of the Elementor version – http://prntscr.com/109434g http://prntscr.com/10944j4 http://prntscr.com/10944rc
  Have you watched this video https://youtu.be/4n1re0jKorc ?
  Please describe problem that you faced in more detail, provide a video or screenshots.

  When you delete the file in Generator https://prnt.sc/1094689 Breadcrumbs are displayed correctly? Did you make changes in theme files? Provide temporary wp-admin access, so we can take a closer look.

  Regards

  #276912 Copied
  

  Marketingeskell

  Participant

  February 28, 2021 at 11:41

  Hi Tyler! Its so confusing for me, how its works for you.

  i don’t was sure about in breadcrumbs. Anyway in first report i give you wp-admin acces.

  Greeting,
  Áron

  Please contact administrator
  for this information.

  #276940 Copied
  

  Marketingeskell

  Participant

  March 1, 2021 at 10:33

  Hi support!

  Do you have time to check with wp acces whats wrong with the site?

  Greetings,
  Áron

  #277066 Copied
  

  Olga Barlow

  Participant

  March 1, 2021 at 15:22

  Hello,

  I checked your site and the version is available for import https://prnt.sc/10afr31 and It’s imported.

  I supose issue with breadcrumbs caused by third-party plugins that you use because it includes additional classes and changed HTML structure. I added custom code to fix the issue. Check now.

  Regards

  #277131 Copied
  

  Marketingeskell

  Participant

  March 1, 2021 at 15:25

  HI Olga!

  Thx for helping, yes the breadcrumbs works perfectly now!

  Thx for help.

  Greetings,
  Áron

  #277134 Copied
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