Import bug? - by Marketingeskell - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Marketingeskell

  • Avatar: Marketingeskell
    Marketingeskell
    Participant
    February 27, 2021 at 20:15

    HI support!
    My new client (trendiotthon.hu). We started to building a new store, but we have a critical bug. On xstore core plugin we filter to elementor templates and its show organic store (https://xstore.8theme.com/demos/organic/). But when we try to import its imported with wp bakery. My question witch bugs have here:

    1, Something error in importer but have elementor resource for that template.
    2, Issue when filtering and this template don’t have elementor resource.

    Greetings,
    Áron

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Marketingeskell
    Marketingeskell
    Participant
    February 27, 2021 at 20:35

    HI support, i hope can you help me so fast, we have a critical issue, not depends which template i want to import, every time try to import wp-bakery version. This sites is go live at morning, hope we can solve this.

    Greetings,
    Áron

    Avatar: Marketingeskell
    Marketingeskell
    Participant
    February 28, 2021 at 03:27

    Hi Support!

    The problem can’t solved but i make it for my self(Self css and etc), i use files generator but breadcrumbs over the whole site can’t look normaly (checked in incognito mode), if we fix it, the site can go live.

    Greetings,
    Áron

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2021 at 08:18

    Hello,

    Sorry for the delay in answering.
    We’ve checked and do not see any problem with the import of the Elementor version – http://prntscr.com/109434g http://prntscr.com/10944j4 http://prntscr.com/10944rc
    Have you watched this video https://youtu.be/4n1re0jKorc ?
    Please describe problem that you faced in more detail, provide a video or screenshots.

    When you delete the file in Generator https://prnt.sc/1094689 Breadcrumbs are displayed correctly? Did you make changes in theme files? Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Marketingeskell
    Marketingeskell
    Participant
    February 28, 2021 at 11:41

    Hi Tyler! Its so confusing for me, how its works for you.

    i don’t was sure about in breadcrumbs. Anyway in first report i give you wp-admin acces.

    Greeting,
    Áron

    Please contact administrator
    for this information.
    Avatar: Marketingeskell
    Marketingeskell
    Participant
    March 1, 2021 at 10:33

    Hi support!

    Do you have time to check with wp acces whats wrong with the site?

    Greetings,
    Áron

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 1, 2021 at 15:22

    Hello,

    I checked your site and the version is available for import https://prnt.sc/10afr31 and It’s imported.

    I supose issue with breadcrumbs caused by third-party plugins that you use because it includes additional classes and changed HTML structure. I added custom code to fix the issue. Check now.

    Regards

    Avatar: Marketingeskell
    Marketingeskell
    Participant
    March 1, 2021 at 15:25

    HI Olga!

    Thx for helping, yes the breadcrumbs works perfectly now!

    Thx for help.

    Greetings,
    Áron

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