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Images on Home Site not showing - by ina1110

This topic has 6 replies, 3 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

ina1110

Participant

July 10, 2018 at 15:57

Since today all images on the home site are lost. Instead of the images, there is only a white space. I tried out the Safari Console and here is what comes out:

[Error] Failed to load resource: the server responded with a status of 404 () (jquery.js, line 0)
[Error] TypeError: undefined is not a function (near ‘…$.waypoints…’)
(anonyme Funktion) (vc_grid.min.js:1:4620)
Globaler Code (vc_grid.min.js:1:7579)
[Error] ReferenceError: Can’t find variable: Cookies
(anonyme Funktion) (woocommerce.min.js:1:445)
i (jquery.js:2:27455)
fireWith (jquery.js:2:28215)
ready (jquery.js:2:30018)
K (jquery.js:2:30374)

I updated the WooCommerce Data before and installed a MailChimp Plugin.

I have already deactivated the Plugins and I have cleared the Cache, but the problem is still there.

The WordPress Team says, I should contact the Theme Author.

Thank you so much for your help!

#196463 Copied Theme version: 2.2 WooCommerce version: 3.4.3

5 Answers

Rose Tyler

Support staff

July 11, 2018 at 07:37

Hello,

Please check if you have the same problem with default WC theme (Storefront).
Do you use MailChimp for WooCommerce plugin or MailChimp for WordPress?
Please let us know and provide temporary wp-admin access so we can take a closer look.

Regards

#196482 Copied

ina1110

Participant

July 11, 2018 at 11:01

Hello,

yes, I use Mailchimp for WordPress, but the Plugin isn’t active. Should I delete it?

I use a Multisite and on the other Websites everything is working well with the same theme.

Thank you for your help!

Regards

Please, contact administrator
for this information.

#196504 Copied Theme version: 2.2 WooCommerce version: 3.4.3

Olga Barlow

Support staff

July 11, 2018 at 15:15

Hello,

Your problem was caused by js code http://prntscr.com/k57ipd that you added in text widget in the footer static block. You can’t add js code in simple text block or area that is not suitable for the js code (promo popup for example).

If you need to add the script in footer use Insert Header and Footers plugin and use special area of that plugin to add js code in footer. And remove the script from footer static block.

Regards

#196530 Copied

ina1110

Participant

July 11, 2018 at 20:22

Oh my gosh! Thank you so much!!!

#196553 Copied

Rose Tyler

Support staff

July 12, 2018 at 07:15

Hello,

You’re welcome!
Would you mind to rate our product: https://themeforest.net/downloads
That would be much appreciated 🙂

Regards

#196559 Copied
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