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  JinzCreative

  Participant

  February 9, 2015 at 14:03

  When i already uploaded an image before, and now i want to do some changes on that image, so i edit the image and re-upload again with them same file name, the image won’t update to the latest image, unless i rename the image file and upload again, kindly help to solve on this issue.

  Please, contact administrator
  for this information.

  #40515 Copied
  8 Answers
  

  Eva Kemp

  Participant

  February 9, 2015 at 14:52

  Hello,

  Does the issue persist with default WordPress theme?
  Please check it.

  Thank you.
  Regards,
  Eva Kemp.

  #40545 Copied
  

  154yarrow

  Participant

  February 9, 2015 at 22:35

  Hi Eva,

  My website got the same issue, new added images are not shown in media library, when I switched to default WP theme, all images are shown, however, when I activated Royal theme, only very old images are shown in the library, so I think this is a theme related issue.

  Please, contact administrator
  for this information.

  #40727 Copied
  

  Robert Hall

  Participant

  February 10, 2015 at 09:30

  Hello @JinzCreative,

  Please provide us with FTP credentials in Private Content.

  Regards,
  Robert Hall.

  #40788 Copied
  

  Robert Hall

  Participant

  February 10, 2015 at 09:30

  Hello @154yarrow,

  Please provide us with wp-admin and FTP credentials in Private Content and we will look on issue more deeply.

  Regards,
  Robert Hall.

  #40791 Copied
  

  JinzCreative

  Participant

  February 10, 2015 at 14:43

  Details as below:

  Please, contact administrator
  for this information.

  #40893 Copied
  

  Robert Hall

  Participant

  February 10, 2015 at 16:23

  I’ve checked your issue with uploading new images and editing them and it’s working fine. Please look at screenshot: http://prntscr.com/63ehs0

  Regards,
  Robert Hall.

  #40936 Copied
  

  JinzCreative

  Participant

  February 12, 2015 at 14:51

  Hi Robert,

  After update the theme and plugin, it become okay d, thanks for assist. 🙂

  #41602 Copied
  

  Eva Kemp

  Participant

  February 12, 2015 at 15:05

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #41620 Copied
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