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  Paul Severn

  Participant

  September 12, 2017 at 08:55

  Hello, We have updated to Legenda 3.3 and wocommerce 3.1.2
  When we click on a product we are correctly redirected to product page, but no images appear.
  We also have the same problem on mobile. It will start to load but will never load > it times up.

  Please, contact administrator
  for this information.

  #172193 Copied Theme version: 3.3 WooCommerce version: 3.1.2
  3 Answers
  

  Rose Tyler

  Support staff

  September 12, 2017 at 12:09

  Hello,

  Please make sure that you use the latest versions of required plugins https://www.8theme.com/download-plugins/.
  Then please check this problem with Storefront theme (official WC theme) to be sure that problem relates to our theme.
  Let me know result.

  Regards

  #172215 Copied
  

  Paul Severn

  Participant

  September 12, 2017 at 15:54

  Hi!

  Yes we have updated all plugins.

  Still not working.

  Please, contact administrator
  for this information.

  #172263 Copied
  

  Rose Tyler

  Support staff

  September 13, 2017 at 08:02

  We’ll be able to help you only in case problem appears with our theme and everything works fine with the default theme.
  Please install and activate default WC theme Storefront and check if this issue appears with our theme only or with default theme too.

  Regards

  #172299 Copied
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