Images do not change depending on the selected variations

This topic has 3 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Deborah

  • Avatar: Deborah
    Deborah
    Participant
    August 21, 2025 at 15:53

    Hello,
    In the store archive and the product page, the product photos don’t change depending on the selected variations (set of 2, set of 3, etc.). It only works on one product (Wangari Oil). I checked each option in the Xstore and WordPress settings and compared the page that works with those that do, but I don’t see any difference. Do you have any ideas? Thanks in advance.

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    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    August 21, 2025 at 16:30

    Hello,

    Thank you for reaching out to us.

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

    Let us know the results.

    Warm Regards,
    The 8Theme Team

    Avatar: Deborah
    Deborah
    Participant
    October 15, 2025 at 10:59

    Thanks for the support! My topic “Images do not change depending on the selected variations” has been successfully resolved.

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The issue related to '‘Images do not change depending on the selected variations’' has been successfully resolved, and the topic is now closed for further responses

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