• 

  Proudpixel

  Participant

  October 17, 2025 at 14:15

  Hi,

  We noticed that on some products, images are not loading. Instead, a gray background is displayed.

  If we select one of those products and navigate to the single product layout, then return to the shop page, the image loads correctly.

  Best regards,
  Stelios

  #457399 Copied
  3 Answers
  

  Jack Richardson

  Support staff

  October 17, 2025 at 14:48

  Hello @Proudpixel,

  Please open “Theme Options” → “Speed Optimization” and set the “Image Loading Type” option to “Default”. After making this change, clear your browser cache and check the result.

  Best regards,
  Jack Richardson
  The 8Theme Team

  #457403 Copied
  

  Proudpixel

  Participant

  October 20, 2025 at 07:07

  Hi,

  Great, thank you!

  Best regards,
  Stelios

  #457468 Copied
  

  Proudpixel

  Participant

  October 20, 2025 at 07:08

  Thanks for the support! My topic “Images are not loading on some products.” has been successfully resolved.

  #457469 Copied
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