Images And Sliders missing after updating

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by John Holden

  • Avatar: Daniel_Moereels
    Daniel Moereels
    Participant
    August 24, 2020 at 15:13

    After updating some images and sliders are missing. Only in frontend in backend ( elementor ) everything is present.

    The images are related to the Canvas selector / Page lay-out. When selecting “Template for Page Builders” the images are gone in the front-end, when switching back to Default template the images are back again.

    We need The “Temlate for Page builders” to work with our checkout pages because we do not use any headers of footers their.

    I can also not install plugins from the Xstore-core plugin. I tried to install the whitelabel plugin but I get a message failed to install

    1 Answer
    Avatar: John Holden
    John Holden
    Support staff
    August 25, 2020 at 06:07

    Hi,

    Please send:

    – Screenshots of issues
    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

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