Image Source In Post Product (Element) In Social FB not display

This topic has 4 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

  • Avatar: Quyen
    Quyen
    Participant
    November 26, 2024 at 17:54

    I am using Revive Social to post products on Facebook, and as far as I know, those posts are using the product element page from the XStore theme. However, when the posts are shown, they display a placeholder image instead of the actual product images. Since I have many products, I cannot edit each product page individually. Is there a way to fix this efficiently?

    (The image post product is attached below)

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2024 at 10:51

    Hello, Quyen,

    Thank you for reaching out to us with your query.

    Use an SEO plugin to add the necessary OG image and OG description for your pages, posts, and products. Try for example Yoast SEO plugin.

    Please remember to clear the Facebook cache for any products or pages that have been previously shared. You can do so by using the following link: https://developers.facebook.com/tools/debug/sharing/

    Kind Regards,
    8theme team

    Avatar: Quyen
    Quyen
    Participant
    November 27, 2024 at 16:31

    Thanks for replying. I resloved it. Thanks

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 16:31

    Dear Quyen,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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