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Image saturation - by harshchudasama - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Olga Barlow

harshchudasama

Participant

May 27, 2017 at 22:36

when i upload any image to website it gets darker.
comapre these two images
1) https://www.dropbox.com/s/b5rjojb5vfor0nh/blog%203%20%281%29.jpg?dl=0
i used this image.

after uploading it looks like this, you can notice it looks darker on site
2) http://www.trillmode.com/2017/05/14/my-daily-essentials/

how to fix this?

#164304 Copied

11 Answers

Olga Barlow

Participant

May 29, 2017 at 11:20

Hello,

Our theme does not have functions that could change the image contrast.
Do you face this issue with our theme only? Have you tried the same with default WP theme?
Because we provide support for issues related strictly to our theme, default WP questions are beyond the scope of our support.

Regards

#164390 Copied

harshchudasama

Participant

May 29, 2017 at 12:09

yes it works properly with default wp theme, i have checked with two themes, you can check it yourself too.

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Max Mullins

Participant

May 29, 2017 at 12:31

@harshchudasama,

We are not appling any filters for images as well as don’t have own theme functions for uploading images. Please note that uploading images from different formats and color palette can change its user expirience. The most common method to save images in SRGB format.

Regards,
Max Mullins

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harshchudasama

Participant

May 29, 2017 at 12:36

so if i save it in srgb format, it won’t cause any change? right?

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Olga Barlow

Participant

May 29, 2017 at 13:18

Hello,

Please, upload your source image to any file hosting (Dropbox or any other) and provide me the link to this image. Also, provide me temporary access to your Dashboard and FTP access. We need to check your site with the default theme and with our theme to find out why you get such different results.

Regards

#164426 Copied

harshchudasama

Participant

May 29, 2017 at 14:02

WIll it change any live behaviour of my site, if you change the current theme?

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Olga Barlow

Participant

May 29, 2017 at 15:34

Hello,

We’ll enable default theme for a few seconds. It won’t change the settings of your site. But you told me in the previous message that you tried this site with the default theme, you should know it. Or you did not check with default theme?

Regards

#164457 Copied

harshchudasama

Participant

May 29, 2017 at 16:13

i did and when i again activated xstore theme after checking with the wp theme, few things got changed, like footer was missing and all the side widgets were gone, i had to fix all that. That’s why i am asking.

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Olga Barlow

Participant

May 29, 2017 at 17:04

Hello,

I see, no these settings will be ok.

Regards

#164476 Copied

harshchudasama

Participant

May 29, 2017 at 17:18

okay i ll provide you the details, but make sure site will be as it is when you switch theme.

#164479 Copied

Olga Barlow

Participant

May 30, 2017 at 13:55

Hello,

Ok.

Regards

#164548 Copied
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