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Image quality of product images not good

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

Geert

Participant

November 19, 2023 at 10:23

Hello

The image quality of my product images is really not good. I have already followed these instructions:

“To address your concern, we recommend that you refer to our theme documentation about Product Images at- https://xstore.helpscoutdocs.com/article/89-product-images”

This did not work for me, the product images still remain bad quality. If you open the single product pages, the image quality is perfect.

Can you please help me with this?

#374120 Copied Theme version: 9.2.3 WooCommerce version: 8.2.2

1 Answer

Rose Tyler

Support staff

November 20, 2023 at 16:03

Hello, Geert,

We appreciate you taking the time to contact us and for diligently following the instructions outlined in our theme documentation. We regret to hear that you are encountering issues with the image quality on your product pages and would like to extend our sincerest apologies for any inconvenience this may have caused.
We want to assure you that our team is committed to providing you with the necessary support to resolve this matter.

To proceed with troubleshooting, we kindly ask you to navigate to the Theme Options, select WooCommerce, then Product Images, and adjust the Thumbnail Width to 366. Following this adjustment, please utilize the recommended plugin to regenerate thumbnails, clear your website’s cache, and review the outcome.

Should the issue remain unresolved, we would be grateful if you could provide us with the login URL and temporary access credentials to your Dashboard. This will enable us to examine the situation more closely and work towards a prompt resolution.

We thank you for your cooperation and look forward to assisting you further.

Kind Regards,
8theme team

#374198 Copied
Tagged: enhance woocommerce product pictures, high resolution woocommerce images, improving woocommerce image, product image quality, quality woocommerce product photos, woocommerce image optimization, woocommerce wordpress templates
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