Image disappear - by Sitou14 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: Sitou14
    Sitou14
    Participant
    April 21, 2015 at 09:07

    Hello, after I migrated my site. All of my image are gone. How can I solve this?

    Regards

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 09:13

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Sitou14
    Sitou14
    Participant
    April 21, 2015 at 11:33

    here u go!
    thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 16:41

    Hello,

    The problem is related to the sites migration which you’ve made.
    Images can’t be uploaded via Media in wp-admin panel because upload path is written for old domain and it is /home/demosite/domains/demo.igamaconcept.com/public_html/wp-content/uploads, but now you’re using definitely other domain name. So in this case you need contact your host and ask them to change upload_path in the database.

    Thank you.
    Regards,
    Eva Kemp.

  • Viewing 4 results - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.