Image console error presents empty spaces

This topic has 6 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

  • Avatar: Bruno8384
    Bruno8384
    Participant
    December 7, 2021 at 17:09

    Hello,
    Dear Olga
    I attach links to the screenshots where the screenshot with the name three does not show any image from the product gallery. The product only has 2 images but when applying the arrows to see the other images, a view called 2/3 appears in the container that does not contain anything at all. This situation occurs in all products, if the product has more images, a view without image (without content) will always appear, which is annoying for the customer.
    I hope I have been a little more explicit thanking you in advance for your help.
    PD Attached as reference the diagnosis that Yith Badge sent us
    supplier of discount badges for products

    https://prntscr.com/226zbw1
    https://prntscr.com/226zw0c
    https://prntscr.com/22701j7
    https://prntscr.com/2270521
    https://prntscr.com/22711gm

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 7, 2021 at 18:44

    Hello,

    The only one missing image that I can see on that page is image from the description https://prnt.sc/226poub and it’s not related to slider, that image just does not exist.
    So, could you, please, explain in more detail? Maybe provide screenshots for better understanding.

    Regards

    Avatar: Bruno8384
    Bruno8384
    Participant
    December 15, 2021 at 17:42

    Dear Olga, I am already recovering from my health, so I resume our conversation.
    I send you links where the images show how one of the views of the container is empty. I hope it will be explicit if you still have doubts about my explanation, I ask you to please send it to me this way.
    Thanks Olga

    https://prntscr.com/226zbw1
    https://prntscr.com/226zw0c
    https://prntscr.com/22701j7
    https://prntscr.com/2270521
    https://prntscr.com/22711gm

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 10:26

    Hello,

    Why didn’t you inform us that you use the nulled version of theme https://prnt.sc/238u31s ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 10:37

    Hello,

    Issue with image counts caused by YITH WooCommerce Badge Management Premium plugin. We’ll check if we could add compatibility.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 17, 2021 at 10:30

    Hello,

    Check now, please.

    Regards

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