Im translating the website in Italian but, im not able to do it at 100%

This topic has 45 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: Eva
    Eva Kemp
    Support staff
    January 26, 2016 at 18:03

    Hello,

    Are the problems solved for now?

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    January 26, 2016 at 18:33

    evrithing like i said in the list. just waithing the 2 (but no rush) 🙂
    and for 6 i didnt made id should be simple, but with the number nothing appear.. i tyed to parent like (number) or just leave like : Number… nothing. but, is ok im happy to have the others done and i wait for the 2 🙂
    thank you so much for your support and for be patient with me. 🙂
    if you need any support star or other that is possible do, just let me know 😉

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 27, 2016 at 09:52

    Hello,

    We’ll fix the second issue in the next theme update.
    Please show a page where you added Brands element.

    To leave a review you need go to ThemeForest site http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments .

    Best regards,
    Jack Richardson.

    Avatar: errepionline
    errepionline
    Participant
    January 27, 2016 at 14:17

    Ok is in the private i wrote the links of test page and the same page from the admin pannel

    and.. about the colore bars, in the new update i suggest to ad the options for personalize more the bars, because how you can see in the test the text visibility is 100% only if the bar is full.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 28, 2016 at 10:22

    Hello,

    You should write parent ID only if you have child brands of that parent brand.
    I’ve removed parent ID “0” for the first Brand element and brands are shown:
    http://storage1.static.itmages.com/i/16/0128/h_1453972957_2215831_08cd9dbb17.png
    Please check.

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    January 29, 2016 at 09:14

    i updated the royal theme, but the problem is still there.

    Avatar: errepionline
    errepionline
    Participant
    January 29, 2016 at 11:00

    Ok.. after the theme update:

    the problem with animated bar is like before.. is returned.. arg.. but now is wrost!
    Footer still not work
    with the product zoom i cant see the border of the immage product.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 29, 2016 at 12:08

    Hello,

    Footer isn’t shown on Home page because you protected the page with password. If you enter password or disable the protection footer will work.
    As you can see footer is shown on other pages.

    Issue with Progress Bar element has been fixed. Please check.

    Best regards,
    Jack Richardson.

    Avatar: errepionline
    errepionline
    Participant
    January 29, 2016 at 12:22

    Progress bar is fixed thanks

    But the foother problem, is not derivate from the password, i deleted all the password, the problem is this (watch the private link) in the theme option i set the foother background color and nothing change, or i choosed for example the option 2 and i cleaned the color. now. i choosed the option 2 so the footer should be black. but no! it remain white. before was working like this, just moving in the theme option/footer.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2016 at 10:05

    Hello,

    Unfortunately the bug with footer background color hasn’t been fixed yet.
    Our developers are aware of it and will fix it as soon as possible.
    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    January 30, 2016 at 10:15

    Dear Eva there is no problem, i have no rush with this particular prblem right now.
    you have to take my apologies for bother you 🙂 btw. Im usually a really good bugs finder so i will bother you more i think 😀 also because from next week i take the website online in the principal domain (not subdomain) and i try to do less damage possible (promise)

    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2016 at 15:15

    Hello,

    Thank you for your understanding.
    We appreciate your patience.

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    February 4, 2016 at 14:17

    I moved the website to the primary link, so is not anymore in the wp folder. btw.
    i found other problems, (before to move)
    in the page my account the menù is duble (just in that page)

    and, a question.. is possible have the shop menù started from closed? like in the hided menù filter?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 4, 2016 at 15:46

    Hello,

    As I see the menu is shown once on My Account page:
    http://storage7.static.itmages.com/i/16/0204/h_1454597045_5326443_70860bacf8.png

    Please show a screenshot of the issue.

    To close first category you need edit the wp-content/themes/royal/js/etheme.js file. Find and comment out line 1808
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    February 4, 2016 at 15:53

    -___-” about the menù was there sice 2 week at last, and i ever forget to sai it.. now i can see it properly.. this is the mistery of the support! 😀

    btw. thank you for the script i’ll try to do it asap.

    🙂 have a good day

    Avatar: Eva
    Eva Kemp
    Support staff
    February 4, 2016 at 16:03

    Hello,

    You’re welcome.

    Have a good day too.

    Regards,
    Eva Kemp.

    Avatar: errepionline
    errepionline
    Participant
    February 4, 2016 at 17:50

    sorry but i found that line.. but is exactly like your comment. so… what i suppose to do?

    $this.find(‘>li’).first().find(‘.open-this’).html(minusIcon).parent().addClass(‘opened’).find(‘ul.children’).show();

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 5, 2016 at 08:24

    Hello,

    If you comment that code first product category will be closed in the sidebar as you wanted.

    Best regards,
    Jack Richardson.

    Avatar: errepionline
    errepionline
    Participant
    February 10, 2016 at 14:52

    Good morning.

    I just quick tested the website on the smartphone. but.. is not all 100% resposinve right?
    Because in the description of the products, additional informations, and in the homepage some parts are cutted.

    Another question.. about the search button.. when i search something wrong, appear the phrase “NO PRODUCTS WERE FOUND” were i can translate that phrase? lool like a dumb question but i didn’t find that part in the file IT.po

    Avatar: errepionline
    errepionline
    Participant
    February 10, 2016 at 15:39

    about responsive..i tested now with more smartphone, one give me the problem (nexus 5) one nokia show me all responsive.. weird… i think all the weird problems are mine hehe

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