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I’m having issues with Elementor Pro Core Version 4.1.2.1

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

Renè Bavnild

Participant

April 5, 2022 at 13:36

Dear support
I’m having issues with Elementor Pro and it seems to be related to compatibility with the latest version of XStore Core in Version 4.1.2.1 theme.
When we disable xstore core we can come in and edit again

Can you help me? Maybe by advising a downgrade or upgrade or setting or…

Please, contact administrator
for this information.

#321356 Copied Theme version: 8.1.2

3 Answers

Rose Tyler

Support staff

April 5, 2022 at 13:39

Hello,

Do you mean that Home page cannot be edited?
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#321357 Copied

Renè Bavnild

Participant

April 5, 2022 at 13:44

User name Olga Barlow

Please contact administrator
for this information.

#321359 Copied

Rose Tyler

Support staff

April 5, 2022 at 14:26

Hello,

Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#321367 Copied
Tagged: elementor pro core, issues, solve problems, support, version 4.1.2.1, wordpress woocommerce templates
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