I’m having issues with Elementor Pro Core Version 4.1.2.1

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: AnimalShop
    Renè Bavnild
    Participant
    April 5, 2022 at 13:36

    Dear support
    I’m having issues with Elementor Pro and it seems to be related to compatibility with the latest version of XStore Core in Version 4.1.2.1 theme.
    When we disable xstore core we can come in and edit again

    Can you help me? Maybe by advising a downgrade or upgrade or setting or…

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2022 at 13:39

    Hello,

    Do you mean that Home page cannot be edited?
    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: AnimalShop
    Renè Bavnild
    Participant
    April 5, 2022 at 13:44

    User name Olga Barlow

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2022 at 14:26

    Hello,

    Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

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