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Topic: I’m having issues with Elementor Pro Core Version 4.1.2.1

AnimalShop

Participant

April 5, 2022 1:36 pm

Dear support
I’m having issues with Elementor Pro and it seems to be related to compatibility with the latest version of XStore Core in Version 4.1.2.1 theme.
When we disable xstore core we can come in and edit again

Can you help me? Maybe by advising a downgrade or upgrade or setting or…
Site URL: hidden
Theme version: 8.1.2

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support staff only.

#321356 copied to clipboard

Rose Tyler

Support staff

April 5, 2022 1:39 pm

Hello,

Do you mean that Home page cannot be edited?
Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#321357 copied to clipboard

AnimalShop

Participant

April 5, 2022 1:44 pm

User name Olga Barlow

Content is visible for topic creator and
support staff only.

#321359 copied to clipboard

Rose Tyler

Support staff

April 5, 2022 2:26 pm

Hello,

Provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

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